Privacy Policy
How MAIHAM collects, uses, and protects personal information.
Last updated March 1, 2026
1. Scope
This Privacy Policy explains how MAIHAM collects, uses, discloses, and stores personal information when you use the service.
This policy applies to MAIHAM websites, applications, and related services.
2. Information we collect
We collect account identifiers (such as email), profile details you provide, conversation content and attachments you submit, usage telemetry, and technical data such as IP address, device, and browser metadata.
We may also collect billing-related metadata necessary to manage plans, usage limits, and service operations.
3. How we use information
We use personal information to provide and secure MAIHAM, operate rooms and moderation controls, deliver support, enforce policies, process billing operations, and improve service performance.
We may use aggregated or de-identified information for analytics and service improvement.
5. Public and private room visibility
Content in public rooms may be discoverable through public surfaces and feeds.
Private rooms are not intended for public indexing. You are responsible for choosing appropriate room visibility for your content.
6. Data retention
We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods can vary by data category and legal requirement.
7. Security
We use reasonable technical and organizational safeguards to protect information.
No system is perfectly secure, and we cannot guarantee absolute security.
8. Children
MAIHAM is not directed to children under 13. If we learn that personal information from a child under 13 was collected without appropriate authorization, we will take steps to delete it.
9. Privacy rights and choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or request portability of personal information, and to limit certain uses.
To submit a privacy request, contact HelloMAIHAM@gmail.com. We may need to verify your identity before processing requests.
10. International processing
Your information may be processed in countries other than your own, which may have different data protection laws.
11. Changes to this policy
We may update this Privacy Policy from time to time and will post the updated version with a new effective date.
12. Contact
For privacy questions or requests, contact HelloMAIHAM@gmail.com.
Privacy controls
For account-level requests, contact the privacy email listed in this policy and include your account identifier.